Vision Supply provides a wide range of bespoke and off-the-shelf products and printing solutions tailored for both retail and commercial businesses. Our offerings include labeling solutions, packaging materials, and custom printing services designed to meet diverse business needs.
Orders can be placed directly through our website by browsing our product categories and adding desired items to your cart. For custom orders or specific requirements, please contact us at info@visionsupply.com.au, and our team will assist you in processing your order.
Shipping fees are automatically calculated at checkout based on your postcode, order weight, and volume (CBM). For large or bulk orders, please contact us for a custom shipping quote. Orders are typically processed within 1-5 business days, with delivery times varying based on location.
Note: Deliveries are not made on weekends or public holidays. All timeframes are estimates only.
Yes, once your order has been dispatched, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours, allowing you to monitor your shipment's progress.
We are happy to offer an exchange or refund for purchases, provided the goods are in their original packaging and saleable condition within 7 days of the delivery date.
Before returning any items, please contact us at info@visionsupply.com.au to initiate the return process.
Please note:
- If goods are returned due to an incorrect or incomplete address, or failure to collect from a pick-up point, a $20 Return to Sender Fee may apply.
- Items must be returned with all original packaging.
- If your item arrives damaged or incorrect, please contact us immediately with photos so we can arrange a replacement at no extra cost.
If you receive a faulty or incorrect item, please contact us immediately at info@visionsupply.com.au. We will assess the issue and arrange for a replacement or refund as appropriate, ensuring minimal disruption to your business.
Yes, we specialise in providing design and print services for customised labels.
We accept various payment methods, including credit cards, bank transfers, and other secure payment options, to facilitate a seamless purchasing experience for our clients.
For any questions or assistance, you can reach us via email at info@visionsupply.com.au or by phone at (08) 6558 1857. Our business hours are Monday to Friday, 9 am – 5 pm AWST.
Absolutely. We accommodate bulk orders and offer tailored solutions to ensure you receive the best value and service. Please contact our team to discuss your specific requirements.